Here are a communications tools and best practices that have stood us in good stead:
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VOIP: Real-time conferencing and conversation is an integral part of our communication strategy. That's why we are available for chats and calls on internet messengers or several US phone lines that ring at our India Office. |
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Email: We belive that emails are a great way to be clear on goals and expectations. Often, we recap conversations and decisions on email, so we have a mutual understanding on what needs to be achieved. |
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Online Conference and CollaborationTools: For projects that require customer walkthoughs, we use tools like GotoMeeting, an online conferencing software. |
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Instant Messaging Tools: We use several IM tools such as Skype, Yahoo Messenger, AOL, MSN Messenger etc. |
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Project Management Tools: Our online project management tool allows you to remain up-to-date on your work. This increases the amount of control you exercise on your progress. |